Privacy Policy
This website collects the following data:
Questions, queries or feedback you leave, including your email address if you complete and send an email or form to us your IP address, which version of web browser you used information on how you use the site, using cookies and page tagging techniques to help us improve the website details to allow you to access our services, eg. personal contact details and other identifiable information.
This helps us:
Improve the website by monitoring how you use it respond to any feedback you send us, if you’ve asked us to We use Google Analytics to capture how this website is used. We can’t personally identify you using website analytics data. Find out more about cookies and what information Google Analytics data collects here.
Links To Other Websites
This privacy policy only applies to this website, and doesn’t cover links to other websites and their content. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.
Your personal identifiable information
We store your personal identifiable data on secure servers in the UK provided by an accredited third party provider. By submitting personal information, you agree to this. Keeping your information secure The website uses an industry standard 2048-bit SSL certificate to encrypt your connection to the website. This ensures data shared over the connection is secure and safe. You should see a padlock symbol or green ‘https://’ text in your browser address bar. Transmitting information over the internet is generally not completely secure, and we cannot guarantee the security of your data. Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it. Only people who need to see your personal information will have access to it. Anyone who has access to your personal data is obliged to respect the confidentiality of this information.
Sharing your information
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. Disclosing your information We may pass on your personal information to relevant authorities if we have a legal obligation to do so.
Cookies Policy
1.1 What are Cookies? Cookies are small text files of information sent from a website to your computer where it is stored on your hard drive. Most websites send cookies of some description, they are widely used in order to make websites work, or to improve your browsing experience and enable the website to function effectively, as well as to provide statistical information to the owners of the site and help us to recognise you if you return to our site at a later stage.
1.2 Cookies sent from our website do not contain any personally identifying information and are used solely to personalise your visits to this site. Our cookies cannot run programs or deliver viruses to your computer. An idea of what we obtain, consists of: to estimate our audience size and usage pattern; to store information about your preferences, and so allow us to customise our site according to your individual interests; to speed up your searches; and to recognise you when you return to our site.
1.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
E-mail Privacy
We e-mail the statements using Postmark which is a reputable and GDPR-compliant e-mail platform (see data protection policy here).
Our web application generates the statements on our premises and transmits the e-mail to be sent to Postmark authenticated API over a secure TLS connection. Then Postmark delivers the e-mail to the recipient’s mail server over a secure TLS connection.
TLS (Transport Layer Security) is an IT industry standard that provides a private encrypted connection.
In short, although we do not encrypt the e-mail attachments individually, the whole e-mail envelope (including the attachments) is transmitted over a secure TLS connection from our local web application to your provider’s mail server.
Updated: 02/09/2021